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General Terms and Conditions

  • To purchase tickets for a group of 20 people or more please call the information and booking number +34 902 306 600 / +34 985 185 860 or email us at reservas@turismoycultura.asturias.es.
  • Tickets for visiting the Art Centre, the Cave or participating in one of the organised activities may be acquired via telephone by calling +34 985 185 860, from Mondays to Fridays, from 10:00 to 14:00 and from 15:30 to 17:00 h. (Fridays from June to September, from 10:00 to 14:00 h.).
  • Check our prices and opening hours before purchasing your ticket. It is the visitors´ responsibility to arrive with sufficient time to visit the museum properly.
  • Tickets will only be valid on the indicated date. Tickets issued for areas that are only opened part-time will only be valid during the morning or the afternoon.
  • No refunds or ticket exchanges will be granted in the event of the client cancelling or not arriving with sufficient time to visit the museum. Changes of date and alterations to the ticket type will likewise not be accepted.
  • Visitors must keep their ticket throughout the entire visit.
  • For discount or special-rate tickets, visitors must show a certifying document at the entrance. If a certifying document is not presented, the ticket will not be valid.
  • Tickets will not be reissued in case of loss, damage, theft or destruction.
  • The Organization cannot ensure the authenticity of tickets that are not purchased at official sales points.
  • To enter the facility and according to the law, visitors may be searched. Visitors are not allowed to enter with objects that the Organization might consider dangerous. This also applies to suitcases and other large objects. The Organization reserves the right of admission.
  • Children must always be accompanied by an appropriate adult (except during children´s activities).
  • The Organization reserves the right to change or modify the scheduling of events taking place in the different facilities. In the event of cancellation, the Organization is committed to refund the price of the ticket.
  • Tickets do not include access to certain complementary activities, such as workshops or temporary exhibitions, which might come at an extra cost.


Important information to visit the Rupestrian Art Centre 

  • The ticket to visit the Rupestrian Art Centre does not include access to the Tito Bustillo Cave.
  • Access to the permanent exhibition is free on Wednesdays. Tickets have to be collected following the same procedures as during paying days; other activities and workshops have the usual cost. Make sure to purchase a ticket for the event you want.
  • Pets cannot enter the Cave.
  • Photography is allowed inside the Rupestrian Art Centre.
  • To attend workshops, it is necessary to be at the reception desk 15 minutes in advance
  • Smoking is prohibited.
  • Food and drinks are not allowed.
  • Clients with tickets for the Rupestrian Art Centre or the Rupestrian Art Centre can visit the cave The Ardines Cave without additional cost. Even after purchasing your ticket, there is no guarantee that you will visit the Ardines Cave. Passes are handed out on a first-come first-serve basis, from the opening of the Centre until all daily slots have been filled.
  • Reduced prices will be applied to those who present a ticket for the Jurassic Museum of Asturias or the Teverga Prehistoric Park.

Important information to visit the Tito Bustillo Cave

  • Open from 4th March to 1st November 2020.
  • Tickets can be purchased online or onsite at the reception desk of the Rupestrian Art Centre. The visit is restricted to a maximum of 150 people per day. It is therefore necessary to purchase all tickets online well in advance during peak periods.
  • Entrance is free on Wednesdays. Tickets have to be collected following the same procedures as during paying days. If you are unable to attend, please call +34 902 306 600 / +34 985 185 860 or email reservas@turismoycultura.asturias.es
  • Guided visits are only in Spanish.
  • The Rupestrian Art Centre is not included in this ticket.
  • Maximum punctuality is required. Clients must arrive at the reception desk of the Rupestrian Art Centre, located at 300 metres from the entrance of the Cave, at least 30 minutes before the scheduled time of their tickets in order to confirm the visit. Otherwise, they will lose their right to enter the Cave.
  • The minimum age to access the Cave is 7 years.
  • We discourage people with reduced mobility or vision to visit the Cave.
  • We recommend wearing warm clothes and suitable footwear, since the ground is muddy, wet and slippery. The temperature inside the Cave is around 13ºC.
  • It is forbidden to film or take photographs inside the Tito Bustillo Cave; food and drinks are also not allowed.
  • Smoking is prohibited.
  • Pets cannot enter the Cave.


Important information for visiting the Ardines Cave

  • The Ardines Cave can be visited with no additional charge, with the purchase of a ticket to visit the Tito Bustillo Cave Art Centre.
  • To visit the Ardines Cave, online invitations can be collected at the following times only: 12:30 and 16:15 h. Other slots available throughout the day will be offered at the reception desk in the Cave Art Centre. Access is strictly on a first-come, first-served basis, from when the Centre opens until all the available slots for the day are taken.
  • If you have collected an invitation for one of the two available times online (12:30 or 16:15 h), you must also present your ticket to visit the Cave Art Centre on the same day. Otherwise, the invitation to visit the Ardines Cave will not be valid.
  • You should bear in mind that you will need to climb 300 steps to access the Ardines Cave.
  • Visits are limited to 20 participants per slot.
  • Tours of the Ardines Cave are not compatible with tours of Tito Bustillo Cave at the following times: the 12:30 tour of the Ardines Cave is not compatible with the 11:45 and 12:30 tours of Tito Bustillo Cave; the 16:15 tour of the Ardines Cave is not compatible with the 15:30 and 16:15 tours of Tito Bustillo Cave.


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